Effective Date: March 29, 2025
Ancestry.com (βme”, “we”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, purchase products, or interact with our services.
1. π Information We Collect
We collect various types of information to provide and improve our services. The types of information include:
π§ A. Personal Information
- Name
- Email address
- Billing and shipping address (for physical products)
- Payment information (processed securely through third-party payment processors)
π B. Non-Personal Information
- Browser type, operating system, and device information
- IP address and geographic location
- Pages viewed and time spent on the website
2. ποΈ How We Collect Information
We collect information in the following ways:
π A. When You Provide It Directly
- When you make a purchase (eBook, physical book, or course)
- When you sign up for our newsletter
- When you submit a contact form or request assistance
π B. Automatically Through Website Usage
- Cookies and tracking technologies to gather information about website activity
- Analytics tools to assess website performance and improve user experience
3. π― How We Use Your Information
We use the information collected to:
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Fulfill orders and provide digital or physical products
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Deliver online courses and webinars
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Send newsletters and promotional emails (with your consent)
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Respond to customer inquiries and provide support
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Improve website functionality and personalize user experiences
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Comply with legal obligations
4. π¦ Amazon and Third-Party Fulfillment
- Some of our physical books are printed and shipped through Amazonβs Print-on-Demand service.
- When you purchase a product through Amazon, your information is processed according to Amazonβs Privacy Policy.
- We do not store or have access to your payment details when you make purchases through Amazon.
5. π© Email Marketing and Newsletter Subscriptions
- When you subscribe to our newsletter, you agree to receive periodic emails about genealogy tips, product updates, and promotions.
- You may unsubscribe at any time by clicking the βUnsubscribeβ link in any email we send.
- We use [Mailchimp or other provider] to manage our mailing list. Their Privacy Policy governs the handling of your information.
6. πͺ Cookies and Tracking Technologies
- We use cookies to enhance your browsing experience, remember preferences, and track website usage.
- Cookies may collect information such as IP addresses, browser types, and pages visited.
- You may adjust your browser settings to disable cookies, but this may affect certain website functionalities.
7. π Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may share information:
- With Service Providers: We work with third-party providers (such as Amazon, payment processors, and email platforms) who help us deliver our services.
- For Legal Compliance: We may disclose information to comply with legal requirements, court orders, or protect our rights.
8. π International Data Transfers
If you are accessing our website from outside of [Insert Country], please be aware that your information may be transferred to and stored in countries where data protection laws may differ from those in your jurisdiction.
9. π Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the Internet is 100% secure.
- We use encryption and secure protocols to protect payment information.
- Access to personal information is restricted to authorized personnel only.
10. π©βπ» Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your personal information.
- Data Deletion: Request that we delete your personal information.
- Opt-Out of Marketing: Unsubscribe from our newsletter at any time.
To exercise these rights, please contact us at [your email address].
11. π§ Childrenβs Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
12. π Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated.
- We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. βοΈ Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: 4i***@*************ng.com
- Website Contact Form: https://ancestryseeking.com/contact